iMazing 3.6.5 — macOS

You have an old iPhone with a couple of years of photos, voicemails, and call logs you want off the device before handing it to a family member. iMazing 3.6.5 on a Mac can pull that data off without touching iCloud or iTunes.

Export photos and videos

Connect the iPhone, select the Photos section, and choose what to export. iMazing copies the originals to a folder on your Mac, keeping the file structure clean. No iCloud sync needed, and no iTunes library involved.

Save voicemail and call logs

Voicemail messages come off as audio files you can play anywhere. Call logs export as CSV, which opens in Numbers or Excel if you need a record of who called and when. Handy for expense reports or just archiving.

Back up the whole device

iMazing also does full iPhone and iPad backups, including data iTunes doesn't manage directly. In 3.6.5, backups now include shared app group containers in .imazingapp files, so app data stays together when you move to a new device.

A contractor recovered contacts, photos, and voicemail from a dead iPhone

A contractor I know keeps client contact details, job photos, and voicemail from suppliers on his iPhone. When his phone finally gave out, he needed everything on the replacement without relying on cloud sync. iMazing connected the old phone, copied contacts and calendars as CSV files for his accounting software, pulled the voicemails as audio files, and exported the job-site photos into a folder sorted by date. The whole transfer took one session, and nothing ended up in iCloud he didn't want there. That’s the kind of task iMazing handles that iTunes alone never quite nails.

Unlock and trust the iPhone before iMazing can detect it

The most common one is plugging in the phone and expecting iMazing to find it while the device is locked. iMazing needs the phone unlocked and the connection trusted on the iOS side. If the Mac doesn't see the device, check the phone screen for a "Trust this computer" prompt.

Another misstep is trying to restore a backup onto a newer phone without first checking the iOS version. iMazing’s backups are device-specific in some ways — you can restore data, but the new phone needs to be running a compatible iOS version. The app will usually warn you, but it's faster to check before starting a restore.

People also forget that iMazing works alongside Apple Books for ePub and PDF imports. If you drag a book file into iMazing and it doesn't appear on the iPad, it might be because Apple Books wasn't set up first. Open Apple Books on the iPad once, then use iMazing to transfer.

Export a single photo folder first to confirm the connection works

Start with a single export, not a full backup. Pick a folder of photos and export them to your Mac. This confirms the connection works and you understand the file-naming conventions iMazing uses before you commit to a large operation.

Set up wireless backups early if you plan to use them. iMazing supports automatic backups over Wi-Fi from iPhone and iPad to your Mac. Enable that in the app's settings after the first wired connection — it saves plugging in every night.

Test a restore from a backup before you actually need it. Create a small backup of contacts and one voicemail, then restore them to the same device. You'll learn the restore workflow when there's no pressure, and you'll confirm the backup is readable.

Keep the app updated. Version 3.6.5 fixed app downloads failing with error code 429, and it added support for the newest Apple hardware. Running the current build avoids those old bugs.

Runs on macOS as old as OS X 10.11 and supports Intel and Apple Silicon

iMazing 3.6.5 runs on macOS as old as OS X 10.11, so most Macs from the last decade can handle it. The app supports both Intel and Apple Silicon processors, meaning it works on older Macs with x86 chips and newer M-series Macs with ARM chips without any special configuration. The installer comes as a disk image — you open it, drag iMazing into the Applications folder shortcut, and it's ready. No extra libraries or frameworks to install. Launch it from Launchpad or the Applications folder, and the interface appears in whichever of the eleven supported languages you prefer. The app will request permission to access your iOS device when you connect one; that's normal behavior for any tool that reads device storage.

iMazing reads data from a phone with a broken screen if it is unlocked

Can iMazing pull messages from a phone that has a broken screen? If the phone is unlocked and the computer can see it over USB, iMazing can read the data even when the screen doesn't display anything. You'll navigate by feel on the Mac side, but the transfer itself works.

Will iMazing mess up my iTunes library? No. iMazing reads data directly from the iOS device, not from iTunes libraries. It doesn't touch your iTunes database, so you can use both apps side by side without conflicts.

Does iMazing require an internet connection? Not for the core functions. Transferring files, photos, music, contacts, and backups happens over USB or local Wi-Fi. The app only needs internet for checking updates or using the chatbot link added in 3.6.5.

Can I export only new photos since my last backup? iMazing doesn't have an incremental export labeled that way, but you can sort by date in the Photos section and select only the ones from a certain period. It's manual, but straightforward.

What happens if the connection drops during a backup? Depending on when it stops, you may need to restart the backup. iMazing doesn't resume partial backups, so keep the cable secure or the Wi-Fi signal strong. Wired connections are more reliable for large backups.

• Adds support for iPhone 18 Pro, iPhone 18 Pro Max, iPhone Duo, Apple Watch Series 12, and Apple Watch Ultra 4.
• Adds export of complete log archives from the unified logs view.
• Adds a link to iMazing Chatbot in the main window toolbar.

• macOS OS X 10.11 or later
• Works on both Intel and Apple Silicon Macs